Retail Asia Conference

Retail Resilience: Harnessing Today’s Challenges as Catalysts for the Future of Retail

Facing the ever-changing market in the retail industry, retailers need to explore how they can adapt and thrive in the face of today's challenges. Themed “Retail Resilience: Harnessing Today’s Challenges as Catalysts for the Future of Retail”, the Conference highlights the idea that challenges can serve as catalysts for innovation, transformation, and growth in the retail sector. It focuses on identifying strategies, technologies, and best practices that can enhance the resilience of retailers, enabling them to navigate disruptions, embrace change, and shape the future of retail.

*All talks will be conducted in English only.

Date:	10 May 2024 (Fri)
Time:	10:30 – 16:50
Venue:	Hong Kong Convention & Exhibition Centre
Fee:	HK$100

Conference Programme
	10:30 – 10:40 Opening Remarks

	10:40 – 11:15 Sharing of Overseas Retail Markets powered by Hong Kong Retail Technology Industry Association

	11:15 – 12:00 Panel Discussion on eCommerce & Logistics supported by Hong Kong eCommerce Supply Chain Association

	12:00 – 12:20 The Future of Seamless Commerce Mr Anson Bailey Head of Consumer & Retail, Asia Pacific KPMG

	12:20 – 12:40 TBC
Lunch Break
	14:00 – 14:20 TBC

	14:20 – 15:05 Panel Discussion on Digital Marketing & Data Analysis supported by NEXX

	15:05 – 16:05 Panel Discussion on Tourist Consuming Practices Moderator Dr Benson Tang Director – Tourism and Corporate Travel Informa Markets Speakers Mr Kenny Shum General Manager, Hong Kong & Macau Klook Dr Francis Ling Chief Financial Officer Langham Hotel Group Mr Wildred Fan Chief Commercial Officer Klook

	16:05 – 16:50 Navigating the New Digital Era: The Future of Retail Join Olivia Lee, Web3 Strategist and Co-founder of LIVVIUM, as she embarks on a visionary exploration into the future of retail- a domain where digital innovation meets customer-centric strategies. Olivia will dive into the pioneering use cases that redefine shopping experiences, from integration of cutting-edge AI technologies, digital identities, phygital twins and digital product passports to the personalized intricacies of the customer journey. With a keen eye on the transformative potential of Web3, Olivia will unveil the new era that awaits us in the retail landscape. Ms Olivia Lee LIVVIUM Future-Ready Retail: Bridging Innovation and Connectivity in the Age of Immersive Consumer Experiences Moderator Ms Olivia Lee LIVVIUM Speakers Mr Chris Cheung CTO DOTTED Mr Lewis Lupton Chief Metaverse Officer Shadow Factory & LUCID Ms Vivienne Tam Founder Vivienne Tam

*tentative programme as of 21 March 2024, above listed session topics and tentative speakers are subject to changes